Privacy Policy

Introduction

my store values the privacy of our customers and website visitors. This Privacy Policy describes how information may be collected, used, stored, and shared when you browse our website, purchase fragrance products, or communicate with our customer service team.

By using our website, you acknowledge the practices described below.

Information You Provide

When you place an order, create an account, contact us, or use certain features of our website, you may provide information such as:

Full name
Email address
Telephone number
Billing information
Shipping address
Order details
Customer service messages
Information submitted through website forms

We use this information primarily to provide the services and products you request.

Information Collected Automatically

Some information may be collected automatically when you access our website. Depending on the technology used, this may include:

IP address
Browser and operating system information
Device type
General location information
Pages visited
Referring website
Date and time of website visits
General interaction and browsing activity

This information helps us understand how our website is used and identify technical or security issues.

Why We Use Your Information

Information collected through our store may be used for purposes including:

Completing and managing purchases
Confirming orders and payments
Arranging product delivery
Providing customer assistance
Handling returns and refunds
Maintaining website functionality
Improving our products and online shopping experience
Detecting suspicious or unauthorized activity
Maintaining business and transaction records
Meeting applicable legal obligations

We use personal information only for legitimate business purposes related to operating our store and serving customers.

Payment Processing

When you purchase products from our website, payment information is handled through the payment methods and payment processors made available during checkout.

Payment providers may collect information necessary to authorize and complete transactions under their own terms and privacy practices.

We do not ask customers to provide complete payment card details through ordinary customer-service communications.

Cookies

Our website may use cookies, pixels, local storage, and similar technologies.

These technologies may help us:

Keep essential website functions working
Remember shopping or browsing preferences
Understand website performance
Analyze visitor activity
Improve website functionality
Support marketing activities where applicable

You can manage or restrict cookies through your browser settings. Certain website features may not work properly if essential cookies are disabled.

Service Providers

To operate our store, we may rely on third-party companies that provide services such as payment processing, order fulfillment, shipping, website hosting, analytics, communications, or technical support.

These providers may receive access to information only to the extent reasonably necessary to perform services on our behalf, subject to their applicable policies and legal requirements.

When Information May Be Disclosed

We may disclose personal information when reasonably necessary to:

Process or deliver an order
Provide requested services
Protect our website and customers
Investigate suspected fraud or abuse
Respond to lawful requests from authorities
Comply with applicable laws or legal processes
Protect our legal rights or property
Complete a business transaction where permitted by law

We do not use customer information for purposes unrelated to our business operations except where permitted or required by law.

Marketing Preferences

We may send promotional communications when you have chosen to receive them or where permitted by applicable law.

If you no longer want to receive promotional emails, you can use the unsubscribe instructions included in the message or contact us directly.

Messages relating to purchases, payments, shipping, returns, or other transactions may still be sent when necessary to provide the service you requested.

Data Retention

Personal information may be retained for as long as reasonably necessary to fulfill the purposes described in this policy, maintain transaction records, resolve customer-service matters, prevent fraud, and comply with legal or accounting obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

Security Measures

We use reasonable safeguards intended to protect personal information against unauthorized access, alteration, disclosure, or destruction.

Despite these measures, no online transmission or electronic storage system can be guaranteed to be completely secure. Customers should also take reasonable precautions when protecting account and device information.

Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have certain rights concerning your personal information.

These rights may include requesting access to certain information, asking for corrections, requesting deletion where legally available, or objecting to certain types of processing.

To make a privacy request, please contact us using the information below. We may request reasonable information to verify the identity of the person making the request.

Children's Information

Our website is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information from children under 13 for the purpose of completing purchases. If you believe a child has provided personal information to us, please contact us so that we can review the matter.

Third-Party Websites

Our website may contain links, applications, or integrations provided by third parties.

Once you leave our website or interact directly with a third-party service, that party's own privacy policy may apply. We encourage you to review the privacy practices of those services before providing personal information.